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breaking-the-chains-of-the-wfm-paradigms

Breaking the Chains of the WFM Paradigms

Format: PDF

Workforce Management (WFM) analysis has long since needed a makeover, owing to disparate and archaic data processing workflows. 

This special edition booklet by NICE discusses where problems lie when it comes to existing WFM data, and how they can be rectified with reliable digital channels to deliver actionable insights for modern businesses.

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