Diary of a CRM Implementation

Implementing a CRM solution comes with its share of challenges and successes. The process can be overwhelming to some, but not when you know what to expect. If you’re implementing a new CRM solution soon, make sure you have the steps and expectations down pat with our new guide, Diary of a CRM Implementation. Our CRM project manager gives you a personal and detailed look into the implementation of a CRM solution for one company. Read this honest account of CRM implementation, including the obstacles and accomplishments at the following stages of the project:

• Defining project requirements
• Vendor selection
• Testing and training
• And much more!